Refund policy
At NodCard, we want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
- The item must not be damaged due to misuse, neglect, or improper handling.
Non-Returnable Items
The following items may not be eligible for return:
- Opened trading card packs, booster boxes, or sealed collectible products.
- Gift cards.
- Clearance or final-sale items.
- Products marked as non-returnable on the product page.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method used for the purchase.
- Processing times may vary depending on your payment provider.
- Most refunds are completed within 6–10 business days after approval.
Return Shipping
- Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
- Original shipping charges are non-refundable unless required by law.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
Order Cancellations
Orders may be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
NodCard
Email: ksdfhkqjsdd45@outlook.com
Business Address:
Michigama Trl
West Branch, Michigan 48661
United States